Acquisition | The process of acquiring or obtaining something, especially a company or a piece of property. |
Prospecting | The process of identifying potential customers or clients for a product or service. |
Lead | A potential customer or client who has shown interest in a product or service. |
Cold call | A phone call made to a potential customer or client who has not expressed interest in the product or service. |
Warm call | A phone call made to a potential customer or client who has shown some interest in the product or service. |
Sales pitch | A persuasive presentation or speech that aims to sell a product or service. |
Closing | The process of finalizing a sale, including negotiating the terms and completing the transaction. |
Sales cycle | The process of identifying, approaching, and closing a sale. |
Customer retention | The process of maintaining a relationship with existing customers to ensure repeat business. |
Customer relationship management (CRM) | The use of technology and strategies to manage and improve customer interactions and relationships. |
Account management | The process of managing ongoing relationships with customers or clients to ensure their satisfaction and loyalty. |
Upselling | The practice of encouraging a customer to purchase a more expensive or additional product or service. |
Cross-selling | The practice of offering a complementary product or service to a customer who has already made a purchase. |
Value proposition | The unique benefit or advantage that a product or service offers to customers. |
Sales funnel | The process of moving potential customers through various stages of the sales process, from awareness to purchase. |
ROI (Return on Investment) | The measure of the profitability of an investment, typically calculated as a percentage of the initial investment. |
Prospective buyer | A potential customer or client who is considering making a purchase. |
Sales target | A specific goal or objective for the number of sales to be made within a certain period of time. |
Closing ratio | The percentage of potential customers who ultimately make a purchase. |
Sales quota | A specific sales target or goal that must be met by a salesperson or team within a certain period of time. |
Territory | A geographic area assigned to a salesperson or team to manage and develop. |
Sales commission | A percentage of the sales price that a salesperson receives as compensation for making a sale. |
Sales forecast | A projection of future sales based on past performance and current market trends. |
Sales pipeline | A visual representation of potential sales opportunities at various stages of the sales process. |
Objection handling | The process of addressing and overcoming objections or concerns that potential customers may have about a product or service. |
Sales training | The process of teaching sales skills and techniques to salespeople. |
Sales enablement | The use of technology and resources to empower salespeople to sell more effectively. |
Referral | A recommendation or introduction of a potential customer or client to a salesperson or business. |
Sales territory planning | The process of developing a strategy for managing and developing a sales territory. |
Sales analytics | The use of data and analysis to understand and improve sales performance. |
Sales force automation | The use of technology to automate and streamline the sales process. |
Sales operations | The management and coordination of sales activities and processes. |
Sales management | The leadership and oversight of a sales team or department. |
Sales incentive | A reward or compensation offered to salespeople for meeting or exceeding sales targets. |
Sales negotiation | The process of discussing and reaching an agreement on the terms of a sale. |
Sales promotion | The use of marketing tactics and incentives to encourage sales. |
Sales cycle length | The amount of time it takes to move a potential customer through the sales process and close a sale. |
Sales conversion rate | The percentage of potential customers who ultimately make a purchase. |
Salesperson | A professional who is responsible for selling products or services. |
Sales volume | The total amount of sales revenue generated within a certain period of time. |